Privacy Policy

Welcome to Shubhovastra. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit or make a purchase from our website. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal and non-personal information to provide and improve our services, process your orders, and communicate with you effectively. The types of information we may collect include:

Personal Identification Information: Name, email address, phone number, and shipping address.
Payment Information: Credit/debit card details and other payment methods, securely handled via third-party payment gateways.
Device Information: IP address, browser type, operating system, and device type.
Usage Data: Pages visited, time spent on site, products viewed, referring URLs, and interactions with features.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, personalize content, and analyze site traffic.

2. How We Use Your Information

We use the information we collect in various ways, including:

To process and fulfill your orders.
To provide customer support and respond to your inquiries.
To improve website performance and personalize your experience.
To send order updates, promotional offers, and newsletters (only with your consent).
To prevent fraudulent activities and ensure secure transactions.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

Trusted Service Providers: Such as payment processors, logistics partners, email services, and hosting providers.
Legal Authorities: If required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Rights and Choices

You have several rights regarding your personal data:

The right to access and request a copy of your personal information.
The right to correct or update inaccurate data.
The right to delete your data, subject to legal and contractual obligations.
The right to opt-out of marketing communications.

To exercise these rights, please contact us at support@shubhovastra.com.

5. Cookies and Tracking

We use cookies to:

Remember your preferences and cart items.
Understand how you interact with our website.
Enable features such as login, checkout, and wishlist.

You can control cookie settings through your browser. However, disabling cookies may affect your experience on our website.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and enforcing our policies.

7. Security of Your Information

We implement industry-standard security measures to safeguard your personal data. This includes encryption, firewalls, secure socket layers (SSL), and regular audits. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit information from minors. If we learn that we have collected data from a child under 13, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Any changes will be reflected on this page with a new effective date. We recommend reviewing this policy periodically to stay informed of our practices.

11. Consent

By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@shubhovastra.com
Phone: +91 8882339658
Address: Shubhovastra, Dabri, Delhi, 110046, India

Thank you for trusting Shubhovastra with your personal information. We are committed to protecting your privacy and delivering a secure shopping experience.